Lead Employment Coordinator - FUSE

This post is funded by St James Quarter under the brand area of FUSE. The initial funding is for one year only, but it is anticipated that further long-term funding will be secured for post 2026.

The core job purpose is to support the manager and other support staff in FUSE with the recruitment of clients into jobs available within the St James Quarter and the wider Business Improvement District (city centre area) when relevant or required.

FUSE is a world class retail and hospitality offer setting standards for skills, training, recruitment and career support. FUSE has been established to work across Edinburgh and beyond, connecting people to training courses, accredited qualifications, employers and jobs in both retail and hospitality within St James Quarter but also the rest of the city. St James Quarter opened in 2021 bringing approximately 3,000 new jobs to the city.

The successful candidate will have an operational remit, linking employers with suitable candidates and assisting the FUSE manager and staff with understanding, promoting and filling vacancies on a rolling basis.

Client management of employers will be a key function of the post, creating excellent relationships and making all employers aware of the FUSE offer and building confidence in its ability to support their recruitment.

Through Capital City Partnership, FUSE has access to a wide supply chain of clients who are supported through over 60 organisations and agencies within the Joined up for Jobs network. These clients are given support to become job ready or may be job changers who require additional barrier removal before moving into employment. FUSE is the finishing school part of this, bringing employers closer to job ready clients for a successful transition into work.

As part of this wider offer, we also have Joined Up for Business which offers community-based job fairs and a Vocational Training Framework where we work with recruiting employers to design short training courses with a guaranteed interview. FUSE can link into these offers.

As this is a location-based service, we anticipate that much of the work will be delivered in person within dedicated offices within the St James Quarter. Remote/home working is supported when necessary. We also have recruitment skill centre sites within North Edinburgh at the Macmillan Skills Hub, and at Fort Kinnaird retail centre and some cross working may be beneficial to the FUSE team.

Main duties include:

• Manage recruitment and vacancy attraction from employers based at St James Quarter and surrounding area
• Provide leadership support to the team in the Managers absence
• Support office and client queries and escalate issues and concerns to Manager
• Manage a caseload of clients, working one to one with individuals to support with employability skills and ongoing in work support
• Promotion of services through employer engagement to create opportunities for our clients
• Building on employer relationships and working with key stakeholders
• Working collaboratively with community partners to encourage engagement and joint support within St James Quarter
• Supporting Manager with reports and data gathering through CRM systems
• Promotion of internal and external events to drive attraction to FUSE services.

Download the Job Information Pack below for full details and how to apply.

Job Information Pack - Lead Employment Coordinator FUSE.docx

Equal Opportunities Monitoring Form.docx